Payments, Pickup & Shipping
Shipping: Flat Rate of $20 Across Canada (1-3 business days)
Front Porch Pickup: FREE in Hamilton, ON
(Pick up address and details will be provided in a separate email once the order is ready for pickup)
Payment Options:
Cash: No tax applies. (Cash orders will be held for a maximum of 14 days)
E-transfers, Credit Card, and Debit Card: Subject to applicable taxes
If proceeding with front porch pickup using cash, please be sure to enter the CASH code in the promo box. Additionally, select the store pickup option under delivery methods and choose βyesβ for cash options to avoid shipping charges.
If opting for front porch pickup using another payment method, be sure to select the store pickup tab to avoid shipping charges.
Once Your Order is Confirmed:
After placing your order, you will receive a confirmation email. Your order will then be placed in the queue for preparation, which typically takes between 1 to 10 business days to complete. If you require your order urgently, please email us, and we will do our best to expedite the process. Once your order is ready, you will receive an email notifying you that it is available for pickup or has been shipped.
All of our products are made to order. We kindly ask that you collect your items promptly once your order is complete. Failure to pick up your items may result in being unable to place future orders with us. Your cooperation and timely pickups greatly assist us in managing our schedule effectively.
Our Honour System:
Our cash and front porch pickup option relies on an honour system that we wish to preserve. We kindly ask that you do not disrupt this system for others by neglecting to pick up your order or failing to leave the correct amount of cash. Please ensure that you only take your own order, which will be marked with your name. Maintaining trust is essential for the success of this system.
Thank you for your understanding!